The career & professional development module has allowed me to develop my writing and communication skills. On top of that, the weekly sharing and project pitch aid in strengthening our presentation skills. These are especially essential in the context of the hospitality industry which is people-oriented in nature.
The instruction units lay the foundation to the various communication tools taught from the Johari window to 7Cs to activate listening, and etc. The activities and assignments enforce on a certain concept as we work through each skill-building unit with a random partner assigned weekly.
While writing the blog posts, we are actually reflecting in writing on various interpersonal communication topics. It has also allowed us to know more about our peers while reading their posts. The comments from our peers and Brad from grammatical to paraphrasing to the situation, further evoke our thought process to reflect more.
The key takeaway from this module is the opportunity to work on the interpersonal communication project on managing employees with intellectual disability with Shi Hui and Adora. We applied the course concepts within real context making it practical and realistic. On a personal level, it has also allowed me to know my group mates better through project meetings in class and on Skype.
The various techniques of report writing, analysis and reflection are key tools that one can apply in their daily life and even at work in the future. Ultimately, we need to constantly practise to apply the skills we have learnt in class. It has indeed been a great learning journey with my peers and Brad!